When the film (Margureite) arrived at Rainbow, it was tested to make sure it was OK. Theatre manager Avril Lowes called NFS and asked if it would be OK - the film is in French but has no English sub-titles! This is of course, NOT OK so a frantic call was made to TIFF and to the Film Distributor for a film suitable for audiences in Cobourg. A replacement was not received in time so the screening had to be cancelled.
Patrons were advised in an email at around noon and offered refunds or passes to a future movie.
This would have been our 200th film shown and was the first one with a serious problem. Our thanks to Rainbow's staff for their assistance and for the weekend help from TIFF and the Distributor. Unfortunately they were not able to resolve the problem.